Review · NEW YORK OBSERVATION DECKS
NYC: Empire State Building Tickets – Observatory & Museum
NYC opens up high above the streets. This ticket gets you to the 86th Floor Observatory for sweeping 360-degree views and adds a museum inside the building that makes the whole climb feel meaningful. You also get the kind of iconic New York backdrop that turns a quick stop into a real memory.
What I really like is the mix of viewpoint plus story. The hands-on museum galleries, the big architectural model, and the Art Deco lobby make this more than just standing at glass. And if you want even more sky, you can upgrade to the 102nd Floor Observatory for dramatic floor-to-ceiling windows and wider panoramas.
One thing to think about before you buy: the standard ticket may not include the 102nd Floor. If you want that extra height, you need the right upgrade, not just the basic observatory entry.
In This Review
- Key Things You’ll Notice Up There
- Your Ticket Mix, 86th First, Then Museum
- Entering Through Security, Then the Art Deco Welcome
- The Museum Stops That Make the View Feel Worth It
- Going Up to the 86th Floor Observatory
- Upgrade to the 102nd Floor, When You Want the Extra Wow
- Express Skip-the-Line, Worth Considering on Busy Days
- Timing Your Visit, 12pm to 3pm vs Sunset
- Who This Works Best For
- Practical Tips That Make the Biggest Difference
- Price and Value, What You’re Really Paying For
- Should You Book This Empire State Building Observatory Ticket?
- FAQ
- What floors do I get with this ticket?
- What is the Express Ticket?
- How long does the experience take?
- Are there restrictions on what I can bring?
- Is this experience wheelchair accessible?
- Is it free for young children?
Key Things You’ll Notice Up There

- Fast entry options: Express tickets are set up for red-carpet entry and skip-the-line access
- 86th Floor views first: 360-degree outlook over Manhattan, the rivers, and far beyond on clear days
- 102nd Floor upgrade: floor-to-ceiling windows with panoramas that can reach up to six states
- Museum that explains the building: restored galleries and themed exhibits like Opening Day and King Kong
- Art Deco lobby and grand staircase: classic details that make great photo stops before you look out
Your Ticket Mix, 86th First, Then Museum

This is one of those “yes, it is worth it” New York staples, because you get two different kinds of value in one visit. You get the view fix from the 86th Floor Observatory, then you get the building context from the museum galleries below.
That order matters. If you start in the museum, the observatory feels more intentional. You are not just chasing skyline photos, you are understanding why this building became such a film star and cultural icon.
The whole visit usually lands in the 45 minutes to 2 hours range. In real life, your timing depends on queues, how long you linger at photo spots, and whether you add the 102nd Floor upgrade. If you want the calmest experience, going at quieter times helps.
Entering Through Security, Then the Art Deco Welcome

Before you get to any elevators, you go through airport-style security. That means you should travel light for this one. Large bags and luggage are not allowed, and glass objects are also not allowed.
This is worth planning for because it can be the fastest way to turn a smooth day into a stressful one. If you have stuff you can leave at your hotel, do it. If you need to bring a bag, keep it small and simple.
Once you are inside, you start with spaces that feel like the building is showing off. The Art Deco Fifth Avenue Lobby is a classic early stop, and it sets the tone for the experience. You’ll also see the Grand Staircase, a satisfying “wait, this place is gorgeous” moment before you head higher.
Also, the building offers free WiFi and an air purification system, so you’re not just stuck in lines and waiting rooms. It is a modern system wrapped in an old-school monument.
More from our Tickets coverage in New York City
The Museum Stops That Make the View Feel Worth It
The museum portion is not a rushed checklist. It is designed to give you the background behind what you are about to see, and it moves through the building’s story with a mix of exhibits and themed displays.
Here’s what the museum includes:
- Restored galleries that explain the building’s construction and cultural impact
- An interactive or hands-on style experience across themed exhibits
- A 2-story architectural model of the Empire State Building
- Themed exhibits such as Opening Day, King Kong, and World’s Most Famous Building
What that means for you: the museum gives you “talking points” for the observatory. You’ll look out at the skyline and connect what you see to the movies, the design, and the era that made this place famous.
A lot of people also love the practical setup of the museum. You tend to get steady flow instead of getting shoved into one big bottleneck. That makes a difference when you are on vacation with limited time.
Going Up to the 86th Floor Observatory

The big payoff starts when you reach the 86th Floor Observatory. This is where you get those classic 360-degree views of New York City.
If you want to maximize your photo odds, aim for clear weather. Visibility changes fast in this city, and fog or haze can soften the skyline. One of the biggest lessons from firsthand experiences is that the view is best when the day stays crisp, not murky.
On a good night or at sunset, the skyline glow can be the whole point. People often mention nighttime visits for the lights, but daytime can be just as satisfying because you can better spot landmarks and the city grid.
You’ll also find details that make outdoor time easier than you might expect. Some visitors specifically note heat blowers on the outside deck, and free binocular stands that help you scan for distant details. Those are small things that make the observatory experience feel thoughtfully managed.
Upgrade to the 102nd Floor, When You Want the Extra Wow
If you upgrade, you are buying more than height. You are buying a different feeling of space. The 102nd Floor Observatory comes with dramatic floor-to-ceiling windows and sweeping panoramas that can stretch up to six states.
Here’s the practical angle: don’t assume you automatically get this. Some people were surprised because they expected a full climb to the topmost option. The standard ticket may limit you to the 86th Floor. If the 102nd Floor matters to you, make sure your ticket option includes it.
In terms of value, the upgrade is usually worth it if:
- You are a first-timer and want maximum “only-in-NYC” payoff
- You are already going to spend time at the building museum
- You care about the best window coverage for photos
If you are short on time and just want a classic skyline view, the 86th Floor alone can be enough. The key is matching your ticket to what kind of visit you want.
Express Skip-the-Line, Worth Considering on Busy Days

The Express Ticket is built for red-carpet entry and skip-the-line access. That is the kind of upgrade you notice most on peak days or peak hours.
Even if you do not care about saving every minute, consider how line time affects your mood up top. When you are finally in the observatory, the best moments are the view moments, not the waiting.
One practical tip: if you’re traveling with kids or anyone who gets impatient, the express option can make the whole day feel easier. And if you like photography, getting up sooner can help with changing weather and lighting.
If you do not want to pay extra for express, you can still have a smooth day, especially if you pick smart arrival times. But express is a straightforward way to reduce uncertainty.
Elsewhere under Museums across New York City
Timing Your Visit, 12pm to 3pm vs Sunset

You are advised to consider 12pm to 3pm for the best overall experience. That window is often a safe bet for daylight, easier navigation, and decent visibility.
But I also think about lighting and crowds. People report great experiences at sunset and night because the city turns into a glowing map. If you’re chasing dramatic views, evenings can be the move.
Your decision comes down to weather and your priorities:
- Daytime: easier scanning for landmarks and less dramatic light
- Sunset/night: more wow factor, especially with city lights, but visibility depends on conditions
Also, think about wind. Some visitors mention it can make outdoor photos harder. If you go in colder months, it can feel more extreme up high. Plan accordingly with a layer you’ll actually wear.
Who This Works Best For

This is one of the rare NYC attractions that fits both “must-see” adults and families. The museum portion helps older kids and curious teens, and the view portion is a hit for everyone.
This is a good choice if you:
- Want one iconic skyline stop that also has context
- Are traveling with a mixed group (some want photos, some want story)
- Prefer an organized experience with a clear flow
It may not be ideal if:
- You hate heights and outdoor decks
- You want a minimalist, no-extra-steps ticket
- You are arriving with bulky luggage you cannot carry through security
Practical Tips That Make the Biggest Difference

A few small choices can improve your visit a lot.
First, go in light. No large bags or luggage means pack like you are going through tight security, because you are.
Second, match your ticket to your wishlist. If you want the 102nd Floor, upgrade. If you want just the core observatory experience, stick with the standard entry.
Third, bring your “skyline patience.” The observatory is a photo magnet, so expect some crowding. People do say the flow is well managed, but the deck still has a lot of demand for space.
Finally, if you care about what to do next after the museum, use the story beats. The themed exhibits like King Kong are not just decorative. They help you understand why the building became part of pop culture, which makes the view feel more personal.
Price and Value, What You’re Really Paying For
The price is listed at $47 per person. On paper, that might sound like a lot for an elevator ride and a lookout. In practice, you’re paying for three things bundled together:
1) Access to the 86th Floor Observatory
2) Museum galleries with exhibits and a large architectural model
3) Optional access to the 102nd Floor depending on the ticket level
When you compare value, that museum piece is the difference. A lot of “views only” attractions feel similar once you’re up there. Here, the building story and pop-culture exhibits give you something extra to do while you are inside the structure.
Also, one useful note from experience: some people found it cheaper to book this type of ticket online rather than buying at the building itself. That doesn’t mean it is always cheaper every day, but it tells you to price-check before you decide.
Should You Book This Empire State Building Observatory Ticket?
I’d book it if you want the classic New York experience with more substance than just looking out. The best reason to choose this ticket is the combination of 360-degree views plus the museum and building story in the same trip.
I would also upgrade if you can afford it and the 102nd Floor is on your wish list. The additional window experience and higher vantage are exactly the kind of upgrade that changes how the visit feels.
Skip or reconsider only if you’re mainly trying to do the building on the cheap and you do not care about the museum or the higher platform options. In that case, you might want to compare with other observation experiences in the city.
If you want one move that checks the iconic box and keeps the day interesting even when the crowds shift, this is a solid pick.
FAQ
What floors do I get with this ticket?
You get access to the 86th Floor Observation Deck with the ticket. Some ticket options also include access to the 102nd Floor Observatory, depending on what you select.
What is the Express Ticket?
The Express Ticket includes red-carpet entry and skip-the-line access, based on the option you choose.
How long does the experience take?
The experience is listed as 45 minutes to 2 hours, depending on the starting time and how long you spend in each area.
Are there restrictions on what I can bring?
Yes. Luggage or large bags are not allowed, and glass objects are also not allowed. You will also need to pass through airport-style security, so keep items minimal.
Is this experience wheelchair accessible?
Yes. The Empire State Building is fully ADA compliant and wheelchair-accessible, and service dogs are permitted.
Is it free for young children?
Children under 6 years old get free entry.
Museums we have also been through in New York City
- New York City: American Museum of Natural History Ticket★ 4.5 · 15,447 reviews
- NYC: Museum of Modern Art (MoMA) Entry Ticket★ 4.6 · 12,540 reviews
- 9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket★ 5.0 · 6,381 reviews
- 9/11 Memorial Museum Admission Ticket★ 4.5 · 6,376 reviews
- All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory★ 5.0 · 4,886 reviews
Tickets: further reviews from New York City
- NYC: SUMMIT One Vanderbilt Tickets★ 4.7 · 51,195 reviews
- New York City: American Museum of Natural History Ticket★ 4.5 · 15,447 reviews
- NYC: Museum of Modern Art (MoMA) Entry Ticket★ 4.6 · 12,540 reviews
- NYC: One World Observatory Skip-the-Line Ticket★ 4.7 · 12,329 reviews
- NYC Empire State Building Observation Deck Ticket★ 4.5 · 6,916 reviews
Tour Reviews: more from our New York City desk
- NYC: SUMMIT One Vanderbilt Tickets★ 4.7 · 51,195 reviews
- New York City: Statue of Liberty & Ellis Island with Ferry★ 4.6 · 18,683 reviews
- New York City: American Museum of Natural History Ticket★ 4.5 · 15,447 reviews
- Statue of Liberty and Ellis Island Tour: All Options★ 5.0 · 13,571 reviews
- New York in One Day Guided Sightseeing Tour★ 5.0 · 13,166 reviews
Newest New York City reviews added to this site
- NYC: The Lion King on Broadway
1,609 reviews - New York City: Private Central Park Pedicab Tour
★ 4.9 · 1,637 reviews - NYC: Harlem Hallelujah! Gospel Wednesday Concert
★ 4.7 · 1,638 reviews - NYC: Central Park Bike Rental
★ 4.1 · 1,651 reviews - Private Transfer from Manhattan to NYC Airports (JFK/EWR/LGA)
★ 3.5 · 1,683 reviews - NYC in a Day Tour: Lady Liberty, Times Square, Freedom Tower
★ 5.0 · 1,735 reviews - Half-Day Bus Tour of NYC Top Highlights
★ 5.0 · 1,764 reviews - Secrets of Grand Central Station Walking Tour New York City
★ 5.0 · 1,796 reviews - NYC: Aladdin the Musical on Broadway
★ 4.8 · 1,800 reviews - NYC: Greenwich Village Food Tour with 6 Locals Favorites Dishes
★ 5.0 · 1,812 reviews
New York Observation Decks, side by side.
★ 4.7NYC: SUMMIT One Vanderbilt TicketsFrom $4751,195 reviews
★ 4.7NYC: Empire State Building Observation Deck TicketsFrom $4822,072 reviews
★ 4.6New York City: Top of the Rock Observation Deck TicketFrom $4414,488 reviews
★ 4.5NYC Empire State Building Observation Deck TicketFrom $476,916 reviews
★ 4.5SUMMIT One Vanderbilt Experience TicketFrom $475,398 reviews
★ 4.5Top of the Rock Observation Deck New York City TicketFrom $624,556 reviews
★ 4.6New York Pass®: 100+ Attractions including Edge NYCFrom $1522,465 reviews
This one is also listed in









